Point of Sale Management & Event Distribution

TCC understand that point of sale (POS) & event asset distribution is at the heart of your brand's sales. We manage your POS for seamless execution in all retail channels.​

TCC work with brand, marketing and operational leaders to eliminate supply chain duplication. We seek out continuous improvement opportunities, and realise supply chain efficiencies to ensure your POS outcomes are on time, on brand and true to the promises made to your retail partners.

Each of our warehouses nationally has dedicated production space to cater for complex sales and marketing fulfilment solutions such as; point of sale (POS), event asset cleaning, kitting, pre-packs, display assembly, co-packing and PDQ re-works.

Today we despatch; direct to store, direct to merchandiser, deliver to storage sheds, on/off premises and also into timeslot DC's.

We're often the last touch point before stock hits the retail shelf, so we are dedicated to delighting consumers with our excellent execution. We expertly manage strategic and tactical activity on a substantial scale, no challenge/opportunity is too large!

Here's some of the other value adds we offer in POS and Event distribution:

  • Integrated order management systems
  • Inventory controls to reduce wastage and minimise storage
  • Real-time updates for order placement, shipment status and returns
  • Tactical and strategic kitting, consolidation and distribution
  • Online ordering with multi-level access hierarchy
  • Event & Asset management technology
  • Field team, merchandiser allocation logistical support
  • Preferred freight partners nationally to get it right
  • Transparent KPI dashboards

Warehouse and Distribution (3PL) – Specialising in the Complex​

TCC seek to reduce duplication and increase your effectiveness, drive continuous improvement opportunities, and deliver supply chain efficiencies.

TCC has a national footprint of approximately 50,000sqm in capacity. 

We have warehouses based in NSW, VIC and QLD with strategic partnerships in SA, WA and NZ. 

Our best in class Warehouse Management System allows individual configuration for your specific business requirements, giving you online access for self serve reporting and inventory enquiries. 

Here's some of what else we offer in complex third party logistics:

  • Tailored pick, pack, storage and fulfilment solutions​
  • HACCP and CM3 certified facilities​
  • Bonded warehousing and freight forwarding capability​
  • Best in class transport and shipping options nationally​
  • Competitive and flexible cost models​
  • Excellent security, segregated environments and strong governance ​
  • Integrated technology and EDI, API, SFTP order processing​
  • eCommerce web integration​
  • RF, FIFO, Serial, Batch, Expiry system + more capability​
  • Automated SOH, despatch and POD reporting​
  • End to end DC timeslot compliance​
  • Sunken docks for live container unloads​
  • Full length awnings​
  • Value added services – Kitting, Co-Packing and more

Consumer Brand Promotions

TCC professionally manage and execute all of your cash back, gift with purchase, chance to win, prize draw and loyalty platform requirements.

We have brought to life promotional campaigns for some of the world's most desired brands. Our consumer centric team can expertly bring your consumer brand promotions to life. Whether it's a cash back, gift with purchase, chance to win or social media prize draw we can execute, monitor results and review it all.

We deliver end-to-end solutions:

  • Rapid microsite development and hosting - Concept to go live 2-4 weeks (Mobile responsive)​
  • Ability to manage gift sourcing, kitting and fulfilment end to end​
  • Scalable contact centre capacity – Trained Australian based resources validating purchases, taking (or making) phone calls and/or answering emails on brand​
  • Brand voice and consumer journey – Seamless and consistent, simple 3 step processes, track your own progress as a consumer and more​
  • Interactive SMS, email, IVR setup and more​
  • Governance and audit compliance – CRM, Pen testing, PCI compliance, legal T&C's, draws, scrutineers, floats, cash fulfilment and more

Think of TCC when your brand offers a consumer incentive "By Redemption"… We will simplify and scale your brand promotion, driving your sales and delighting your consumers. 

Gift Sourcing, Gift Cards & e-Gift Expertise

TCC have the capability and resources to run a number of promotions at any given time; offering cash backs, gift cards, e-Gifts and/or gift with purchase items on your behalf.

This could take the form of cookware, towels, wine, luggage, movie tickets, gift cards, EFT/BPAY deposits, chance to win draws and more.

We're able to source, store, dispatch and advise customers when their gift item is on the way. Our teams also expertly package gifts so they delight your consumer upon arrival at their home or workplace.

Throughout the course of our end-to-end promotional solutions, we go over and above to exceed expectations – Claim entry, validation processes, customer service and gift fulfilment. TCC ensures we delight your consumers each and every time!

Gift cards and e-Gifts

TCC work in close partnership with Australia's largest and best gift card brands.

We have unrivalled access to extensive gift card ranges for all of your promotional, incentive and rebate requirements.

We sell, source, store, pick-pack, activate and distribute gift cards nationally on your behalf.

Consumer Contact & Sales Call Centre

Australian based and scalable to service your consumers "On Brand"

TCC take great pride in our ability to be 100% consumer centric and focused on delivering the highest standard when interacting with your consumers.

We support your business or promotional campaign with our scalable, dedicated teams to answer (or make) phone calls, emails and SMS’s – Helping to drive your brand whilst delivering world class consumer satisfaction levels.

Our Customer Relationship Management (CRM) system and Promotional Dashboards provide real-time snapshots of key metrics based on critical consumer data. Whether from online forms, real-time data feeds, SMS entries, or inbound/outbound call campaign. We collate, organise, measure and store this valuable information for you.

TCC also tailor and deliver reporting for your specific business needs, often pushing out automated updates to keep you informed with the necessary frequency.

eCommerce Implementation

In a world where consumers are choosing when, where and how they want to purchase,​ executing eCommerce and digital strategies is critical.

TCC can help you identify and create an optimial eCommerce offering to ensure you are well placed in this growing market and have the right plan to integrate eBusiness into everything you do.

​With experience working with big brands and engaging at all levels of retail, TCC understand what needs to be done to bring your product or service to market in a digital world.

We work within your business to help you identify all the key drivers that can be utilised to create and drive an eBusiness strategy to help you meet your growth targets, KPI's, channel needs and brand initiatives.

We offer flexible models that can be tailored to your business needs. These can include:

  • Strategy creation, planning and guidance​
  • Retail engagement and joint execution​
  • Implementation – Getting the basics right​
  • Direct to consumer journey, with a fully integrated solution​
  • Direct to consumer opportunities and channels to play in​
  • Leverage existing front end chassis' to deliver a best in class experience ​
  • Develop your team's capability, building your organisational strength over the longer term